Investing in a natural timber or composite outdoor deck is a big decision. It involves an investment to enhance your home and a commitment to living in and with the updated space for many years. To ensure you make the right choice, it's crucial to have confidence in the materials used, the product's longevity, and overall, the builder's expertise.
To help you make an informed decision, we've prepared a list of essential questions:
Questions to Ask About Materials
What treatment will the subframe receive?
Ensure all posts are H4-treated pine and framing is H3-treated pine for durability and resistance to decay.
Where will you be buying the timber from?
Check if the timber is sourced from a sustainable supplier and if the company is reputable enough to support its warranties.
What is the quality of the product?
Ask for guarantees regarding the quality of the products used in building your deck.
Do you use joist protection?
Ensure your bearers and joists have joist protection to prevent water penetration, which will significantly prolong the subframe's life expectancy.
Ask About Warranties
Do you offer extended warranties beyond the standard 7-year builder's warranty?
Inquire if the warranty covers labour and materials and if there are specific warranties for the materials used.
Maintenance Considerations
How often will I need to maintain the deck, and does the company offer this service?
Regular maintenance can be time-consuming. If you lack the time, professional maintenance services are crucial to keeping your deck in top condition.
Pricing Clarity
Is the quote a fixed price?
Ensure there are no hidden costs or variables in the quoted price.
Credit to Thermory – Ash Decking
Licensing and Insurance
Are you licensed?
Verify that the builder has the correct licenses, including a Builder's License, and that the license name matches the contractor's.
Are you insured, and do you have Homeowner's Warranty Insurance
Ensure the company has Public Liability Insurance (recommended $20 million) and Workers' Compensation. For projects over $20,000, Homeowner's Warranty Insurance is necessary to cover faulty work if the builder goes out of business.
Experience and References
How long have you been in the decking business?
Experience matters. A seasoned builder understands the best materials and processes for various situations.
Does the job need council approval, and will you handle that process
Understand the regulations around decking and ensure the builder can navigate any necessary approvals.
Can you provide references for previous work?
Request testimonials and speak directly to previous clients if possible.
Can I see some previously completed jobs?
A proud builder will happily showcase their craftsmanship through previous projects.
Thermory Ash Decking
Project Timeline
When can you start work, and how long will the project take?
A professional deck installation company should provide a precise start date and an accurate project timeline upfront.
To discuss the best approach for your outdoor deck, call our office at 1300 65 44 78.
As one of Sydney's leading decking installers, we have extensive experience advising on the best timber, composite, or new-generation timber products to suit your area.
We work with all types of properties and budgets, ensuring a perfect match for your needs.